Avoiding conflicts of interest prevents anything getting in the way of our duty to advise each client objectively, without regard to the consequences to another client, any third party, or our own interests.
Effective identification and management of conflicts of interest and maintaining confidentiality is an essential component of the duties bestowed upon us by the Royal Town Planning Institute (RTPI), the Royal Institution of Chartered Surveyors (RICS) and other professional bodies.
Our policy and procedures have been written in the context of, and draw directly from, the requirements of the RTPI, Ethics and Professional Standards Practice Advice, Updated 2017; and the RICS, Professional Statement, Conflicts of Interest, 1st edition, March 2017.
Our staff must act in accordance with the requirements set out in our policy, in addition to the requirements placed upon professional staff by the professional bodies which they are members of.
Our conflict checking procedures incorporate the use of a template to ensure all conflict checks are undertaken in a way which fulfils the requirements of our policy, and are presented and recorded consistently on our document management system.
We operate ISO 9001 quality assurance and audit internally to ensure compliance with our policy and procedures. We are also externally audited for compliance against our own standards once a year.
