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Inclusive Design – Improving access for all in the built environment
I was saddened to read of the passing of Professor Mike Oliver earlier this month, a man who helped found and promote the ‘Social Model’ of disability within the UK and beyond. The model pulled together a growing sphere of work on disability and society and helped frame a discourse that developed into a study area of its own. It certainly influenced me, through my degree in geography, where it formed the basis of my dissertation and led me into my first job (pre-planning consultant days) as an access consultant.

The Social Model’s core message is a simple one. It asks us to focus less on individual impairment and more on the barriers presented by society. As Tom Shakespeare (a noted social scientist who offered a review of the model in 2013[1]) notes:

“Impairment is distinguished from disability. The former is individual and private, the latter is structural and public. While doctors and professions allied to medicine seek to remedy impairment, the real priority is to accept impairment and to remove disability.” (Shakespeare, 2013, 216)

In this sense, the barriers are many and varied – they can be social, economic, educational or attitudinal among many other forms. However, in the built environment, it is the barriers to physical access that are the most prevalent yet also are some of the easiest to eradicate, whether it’s in new developments, refurbishments or wider regeneration projects.  

To remove barriers from the built environment, inclusive design should be at the forefront of development schemes and equality of access a principle mantra. In some cases the design solutions should be clear and straight forward to apply, such as step free access at a threshold or the correct tactile paving at a crossing (I say ‘should be’ as I’ve seen some shocking examples/attempts at both!). But it can be and indeed is far more nuanced than that.

For example, colour contrast and delineation can be vital for many visually impaired people to help them navigate spaces safely and independently and the acoustics of a building can have a dramatic effect on how someone with a hearing impairment uses and interacts with a space. It is also important to consider how the design treats its users equally, avoiding, where possible, separate and different access points or creating segregation in how people move within and use a building. In all instances, how the building environment is designed and built can and will be key to how an individual feels able to use it and ultimately whether they will use it.

The building regulations (Part M) set a standard, which seeks to improve the accessibility of new and refurbished buildings – as far as standards go it seems to me to be fairly effective. However, as with most building regulations, it should be viewed as the absolute minimum and development should seek to go above and beyond – this is an in-principle message that supports the intent of the Equalities Act (2010) (and the Disability Discrimination Act before it). Take sustainability and energy as an example, the building regulations set targets – but in a planning policy context the local area seeks to improve on building regulation requirements.  Perhaps the same could be achieved in matters of inclusive design?   

There is no one size fits all; impairment can be physical, auditory, cognitive, psychological among many other forms and what reduces a barrier for one individual may increase it for another. In this sense there is no perfect solution. However, there is a duty on practitioners in the built environment to ensure they keep the principles of inclusive design at the heart of design and decision making. Whether it be architects, planners or engineers, employing a best practice approach to eliminating barriers in the built environment that can reduce a person’s opportunities to access and enjoy space should be a shared and common goal.  The outcome will be better designed spaces and places for everyone.

 

[1] Shakespeare, T – writing within Davis, LJ (2013), ‘The Disability Studies Reader’, Routledge, 214-221.

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Draft London Plan EiP: Design – fit for purpose?

Lichfields is currently monitoring the draft London Plan Examination in Public (EiP), which is scheduled to last until May 2019, and will report on relevant updates as part of a blog series. The sixth blog of the series focuses on the hearing sessions for draft policies D1-D3 and the Plan’s approach to delivering good and inclusive design, which took place on 5 March 2019.

Whilst historically London has tended to eschew any comprehensive vision or design, with the Mayor hoping to deliver 65,000 new homes a year within the city’s existing boundaries, having a robust design framework in place will be critical to achieving that level of growth sustainably.

However, in a city as large, complex and contradictory as London, setting city-wide policies which are effective, yet sensitive to local context is always going to be a challenge.

The difficulties of this were laid bare during the EiP hearing session on delivering good design which specifically focused on policies D1-D3 [i] of the draft new London Plan.

Well intentioned, though too detailed

Perhaps unsurprisingly, most participants at the session felt that design would play a vital role in delivering sustainable growth and achieving broader social goals within London - although there was a wide range of views as to how effective the policies within the draft Plan would be in achieving this.
The Home Builders Federation (HBF) considered Policy D1 overly wordy and difficult to navigate. The policies created little in the way of certainty as to what was expected of developers or how this would be assessed.

Broadly speaking, these issues were echoed by London First, who agreed that the level of detail imparted was unnecessary. It was also held that the principles outlined in D1, which cover issues such as density, public space and accessibility, could hardly be considered London specific, and that they were more or less a reiteration of existing guidance published by (the now defunct) CABE and Design Council, already in widespread use.

Defending these points, the Greater London Authority (GLA) noted that the design principles outlined in D1 were based on past research undertaken on behalf of the Mayor’s team [ii]. Whilst they could be interpreted as being broad, the GLA argued that they are a pragmatic response to the fact that not all local authorities have explicit design guidance in place – in their absence they can help guide decisions and provide greater clarity to developers.

The GLA also maintained the view that Policy D2 did encourage local authorities to consult widely when collecting evidence to support local design documents. Interestingly, they also confirmed that the Mayor was in the process of producing supplementary guidance on housing design standards which would be published “in due course”.

Are the policies genuinely inclusive?

On inclusive design, a number of participants felt the way this was conceptualised in the draft Plan focused too heavily on physical impairments and disabilities. For example, a representative for the NHS Clinical Commissioning Group argued that far greater consideration should be given to how cognitive and sensory impairments are accounted for. Inconsistencies were also raised as to how inclusiveness is defined in policy D3 and within the glossary. The GLA took these comments on board and confirmed they would review these points.

Others called for greater consideration of economic exclusion, alongside access to local services and amenities; it was also considered whether the social heritage of place should be given greater status; and more generally, whether the policies focused too heavily on the physical dimensions of urban design.

There was some discussion on the use of planning conditions to ensure public access to the private realm, though the GLA felt that many of these other points were addressed in other sections of the Plan. The GLA also stated that whilst the draft Plan’s design policies did focus on the physical aspects of the built environment, these qualities have a very real impact on people’s individual experiences of the city, affecting our mobility, perceptions of safety and personal comfort and well-being.

Scrutinising design scrutiny

In terms of scrutiny, concerns were raised over design review policies at D2 F and G. Many felt the policies focused too heavily on schemes referable to the Mayor, whilst the thresholds associated with such schemes were thought as being relatively arbitrary from a design perspective.

A representative for the City of London Corporation stated that most new developments in the City are taller than the 30m threshold, as a result they have extensive in-house experience and resources. It was felt onerous to require additional review from external independent experts, especially given that they already consult widely with other design and heritage bodies when scrutinising taller schemes. However, this point was addressed by the GLA in its written statement (and subsequent minor suggested amendment to Policy D2 F), which clarified that ‘design review does not need to be undertaken by external panels; if boroughs follow the processes set out in the Policies, this can be done in-house’.

Countering this, the Design Council felt that many schemes below the threshold would benefit from design review; although the reviews focused too heavily on individual buildings in isolation, with not enough attention paid to the cumulative impact that multiple new developments can have on an area.

Beyond this, it was noted that the policies should be more explicit as to when a local authority should request development proposals to undergo an independent review. Also, wider concerns raised over the lack of consistency, as well as the quality of feedback and advice given at design review, with calls for greater standardisation across the board.

A need for more (local) design guidance

Whilst design reviews are often a useful exercise, it is worth noting that less than 1% of schemes in London are subject to the process [iii]. The design of most schemes will be judged by planners against the policies set out in the development plan. relevant guidance and any other material considerations. Many participants recognised this and felt that design quality was best secured through the production of clear local guidance, either in masterplans or design codes.


Extract from the Mayor of London’s Design Review Survey reveals the small proportion of planning applications that undergo design review

Where these are in place, design requirements can be factored into the development process from the onset, and accounted for in the price paid for land. Frontloading design would also allow for greater levels of engagement and community buy-in.

It was held by many that the GLA’s efforts were best placed providing guidance and resourcing to support this, whilst ensuring that planners were equipped with the skills and expertise needed to properly appraise the design of schemes and push for better placemaking.

Problems of resourcing and skills

Whilst Policy D2 D does encourage the creation of supplementary design tools, overall, many felt that local authorities did not have the sufficient in-house expertise or skills to produce these. Also, local character appraisals, guidance and design codes would take significant resourcing and funds to undertake, whilst there would be a significant lag before these policies had any effect.

The GLA were sympathetic to resourcing constraints, though drew attention to the efforts being made by some London authorities. It was agreed that there was a need for existing planners to be upskilled, whilst more design specialists needed to be recruited.

The GLA noted that it was raising the profile and importance of design in local authorities via schemes like Public Practice which it is currently expanding, and that the Homebuilding Capacity Fund would also help build the skills at local authority level.

The Mayor’s Good Growth by Design programme hopes to address the challenges facing London’s built environment, by helping to ensure appropriate standards are in place, building capacity, supporting diversity, and championing good design

Next steps

Overall, it seems the Mayor and his team will have a lot to consider moving forward. Like many other sections of the Plan, the design policies would likely benefit from being cut back, referring more explicitly to guidance, and concentrating specifically on matters of strategic importance.

Ensuring that new development meets high design standards will largely be down to London Boroughs. As stated, this will be dependent on the willingness of local authorities, whether there are robust local policies and planning tools in place, and having the staff with the necessary design skills in place, to produce guidance and make sound planning decisions. With much of this dependent on resourcing and funding, the Mayor will be somewhat constrained by funding agreements with central Government.

The issues discussed at the session must also be understood in the context of the wider suite of policies included in the draft Plan’s design chapter, which cover a range of inter-related issues, including density, tall buildings, the public realm. These will arguably have as much, if not greater, impact on how London looks and feels in the future.

Whilst a final version of the London Plan still seems a long way off, it was reassuring to see high levels of engagement on the subject of design, and a genuine willingness from all to strive for higher standards of placemaking across London.

[i] Mayor of London, draft new London Plan: Chapter 3 - Design, Policy D1-D3

[ii] 'Public Space Public Life' study in London 2004, conducted by Gehl Architects for 'Central London Partnership' and 'Transport for London'

[iii] Mayor of London, Planning Capacity Survey

See our other blogs in this series:
Lichfields will publish further analysis on the draft London Plan Examination in Public in due course. Click here to subscribe for updates.

This blog has been written in general terms and cannot be relied on to cover specific situations. We recommend that you obtain professional advice before acting or refrain from acting on any of the contents of this blog. Lichfields accepts no duty of care or liability for any loss occasioned to any person acting or refraining from acting as a result of any material in this blog. © Nathaniel Lichfield & Partners Ltd 2019, trading as Lichfields. All Rights Reserved. Registered in England, no 2778116. 14 Regent’s Wharf, All Saints Street, London N1 9RL. Designed by Lichfields 2019.

Image credit: Paul Hudson

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Draft London Plan EiP: A new hope for industrial land?

Lichfields is currently monitoring the draft London Plan Examination in Public (EiP), which is scheduled to last until May 2019, and will report on relevant updates as part of a blog series. The fifth blog of the series focuses on the hearing sessions for draft policies E4 – E7 on land for industry, logistics and services, which took place on 19 March 2019.

As the focus of the draft London Plan Examination in Public turned towards the economy and how the Capital should best plan to meet its business needs, the session on land for industry, logistics and services was bound to attract interest. Not least because the draft London Plan policies to more carefully manage the release and re-use of designated industrial land represent one of the most significant changes in policy direction compared with the existing Plan, and because the topic has tangible implications for other sections of the new Plan (most significantly for accommodating housing requirements).

It was good to see a packed panel of representors, comprising a mix of London Boroughs, industrial/logistics developers and operators, and business representative organisations. This ensured an engaging debate, focused around 1) the need for industrial land in London and 2) how to meet the need for industrial land.
Planning effectively for industrial uses in London has become an increasingly complex issue. The backdrop to the Mayor’s proposed new policies is that too much industrial land has been lost to other uses in recent years, exceeding GLA monitoring benchmarks in the majority of Boroughs.

In response, the draft London Plan is determined to make better use of London’s remaining industrial capacity, taking a more stringent approach to future losses of industrial floorspace on policy-protected sites, through a ‘no net loss’ general principle and by assigning refreshed ‘retain’ and ‘release’ categories – and a new ‘provide’ category – to individual Boroughs to better guide the management of remaining industrial land. See Lichfields’ recent Insight report where the key changes and implications are unpacked in further detail.

The overriding consensus during the hearing session was one of support for the principle of the Mayor’s proposed policies and, in particular, the rationale for protecting precious remaining industrial capacity in the Capital. On detailed matters however, there was a great deal of disagreement and debate over key assumptions that feature in the policies E4-E7, with many participants questioning the ability of the proposed policies to effectively deliver the Mayor’s objective.

In essence, the majority of discussion coalesced around the following key issues and concerns:

1. What are we actually planning for?

The draft London Plan does not present a specific requirement for industrial floorspace over the life of the Plan, nor set a target for industrial land provision. The GLA says this is intentional, as it does not wish to be “too prescriptive”; however, without an identified requirement, it remains difficult to decipher the overall quantum and scale of industrial space that is being planned for across the Capital – and within individual Boroughs – over the next 25 years. It also makes it tricky to establish a clear logic chain to arrive at the Mayor’s updated Borough-level categorisations for managing industrial capacity (see Figure 1 below). Much confusion was expressed over what the ‘provide capacity’, ‘retain capacity’ and ‘limited release’ categories actually mean in practice, and how they should be translated down into Borough-level development plans.

Figure 1: Managing industrial floorspace capacity – draft London Plan categorisations

Source: Lichfields analysis, drawing on draft London Plan (December 2017)

For instance, as a ‘provide capacity’ borough, Enfield is looking to its green belt for a possible release valve, albeit this is heavily protected by other plan policies (such as proposed policy G2). With industrial intensification failing to date but required by policy, they have had to accept the strong likelihood of under-delivering.

Complicating matters further is a complex supply-side situation, with an apparent lack of clarity over the scale and spatial distribution of ‘pipeline’ industrial land that has already been earmarked for release (for instance through Housing Zones and Opportunity Areas). The GLA acknowledged that a shortfall is highly likely (when demand is compared with supply) but appeared to struggle to quantify or clarify what this shortfall could look like.

 

2. Intensifying industrial space – is it commercially viable?

The hearing discussions moved onto the principle of intensification (i.e. achieving more intensive and efficient use of industrial land). This is identified by the draft London Plan (and re-iterated by GLA representatives during the session) as the only realistic mechanism or source of supply for accommodating future industrial needs within the Capital, in the absence of ‘new land’ being made available. The draft policies introduce a 65% plot ratio (i.e. ratio of floorspace to land) as a benchmark against which the principle of ‘no net loss’ will be measured. For designated sites to be redeveloped, there would be an expectation that existing on-site floorspace is replaced in full or at a 65% plot ratio – whichever is greater.

The intention may be to prevent developers from ‘gaining the system’, but representors unanimously argued that a 65% blanket ratio is too high, not commercially viable (at single storey level at least) and would act as a significant disincentive to occupiers redeveloping their space for whom a lower plot ratio is operationally critical. Various evidence was cited (including by logistics developer Segro) to suggest that current industrial plot ratios in London typically average more like 45% at best. Lichfields’ own analysis indicates that the current average plot ratio on designated industrial sites in Outer London is currently just 33%, with no sign that intensification is happening at any significant scale, based on industrial floorspace growth trends in Outer London during the past 15 years. Intensification, it was argued, should be recognised as a potentially useful ‘windfall’ source of capacity, but not the primary strategy for meeting future needs.

In response to these concerns, the Mayor has proposed a suggested change to Policy E4 to reflect the fact that some industrial uses require significant yard and servicing space, so that “in some instances, this may provide exceptional justification for a plot ratio that is lower than 65 per cent on development for industrial uses only”. A welcome flexibility, albeit the GLA is keen to retain its statement of intent.

Participants also pointed out the potential planning issues that could pose unintended consequences from industrial intensification, including pressure on roads/highways capacity and parking, unless the necessary infrastructure upgrades are implemented in parallel.

 

3. Non-designated sites – time to protect?

Alongside a more concerted effort to encourage more efficient use of existing sites, the draft London Plan’s shift in policy approach may also require London boroughs to re-visit and re-consider how much formal protection should be given to currently un-designated industrial sites. These make up more than a third of London’s industrial land (36%) and remain particularly susceptible to future release. Our recent analysis suggests that pressures are likely to be most acute in Central Services Circle Boroughs where the current level of protection is weakest (see Figure 2 below).

Figure 2: Non-designated industrial land supply as a proportion of total by borough (2015)

Source: Lichfields analysis, drawing on GLA London Industrial Land Supply & Economy Study 2015 (March 2016)

The GLA were keen to stress that individual Boroughs are free to apply more specific protection to these non-designated sites through the local planning process, if they choose to, although various representors at the hearing session called for more strategic level protection, and clearer guidance, given the crucial role in cumulative terms they are expected to play in accommodating the Capital’s industrial activity going forward.

4. How will the bolder approach be monitored and enforced?

Another key area of concern discussed at the hearing session was the process of monitoring future change and progress against the draft London Plan’s stricter policies, and how this would work in practice.

The past two decades have shown that policies designed to protect and manage the Capital’s industrial land have proved less than effective. Accordingly, it is clear that a more stringent approach to future losses of industrial floorspace on policy-protected sites will necessitate a more sophisticated, regular and comprehensive system on the GLA’s part to monitor floorspace change; on an annual basis, on a site-by-site basis and by comparing against the updated ‘land release benchmarks’ and Borough-level categorisations.

Until further detail is shared by the GLA on precisely how the ‘no overall net loss’ principle will be monitored and enforced ‘in real time’, question marks will remain over just how effective the proposed London Plan’s bold new approach to planning for the Capital’s industrial land needs can be.
This all left little time to discuss some of the other pertinent issues raised by the Mayor’s proposed policies E4-E7, such as the practicalities of a masterplanning approach to Strategic Industrial Land/Locally Significant Industrial Sites intensification and consolidation, and the scope for ‘substituting’ some of London’s industrial capacity to locations in the wider South East where it offers mutual advantage and makes economic sense.

Overall, the challenge facing the Mayor to balance the various pressures of competing land uses and development needs across a thriving Capital was borne out particularly starkly in this hearing session. The Mayor seems resolute in ensuring that industrial land is no longer considered an ‘easy target’, but there appears to be some way to go to convince both individual boroughs and the development sector that his preferred approach will actually deliver.

 

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Managing change to Georgian and Victorian terraced housing: Historic England consultation on draft guidance
Historic England (HE) has prepared draft guidance ‘Conserving Georgian and Victorian terraced housing: A guide to managing change’, and consultation on the guidance closed today, 22 March 2019. Lichfields has responded to the consultation, and we provide some comments and observations below.

Purpose and intended audience

When published, this guide will replace ‘London terrace houses 1660-1860: A guide to alterations and extensions’, first published by English Heritage (now HE) in 1996 and considered by many practitioners across the sector to have been an authoritative starting point for professional advice on alterations to listed town houses. It is very welcome that a publication which has been out of print for several years, is now being refreshed for the digital age.

The updated guidance is aimed at local authorities, homeowners and others involved in works to Georgian and Victorian terraced housing. It details what features are important to consider and provides a series of questions which function as prompts to help users consider which features contribute to terraced houses’ significance and how proposed works may affect significance. The guide covers the following:


The updated guidance is less specific than the 1996 guidance in terms of what repairs and alterations are likely to be acceptable in practice. As with the move from PPG15 to the NPPF in 2012, the new guidance adopts a principles-based approach where its predecessor dealt with specifics. This is fine for the professional, but one wonders whether homeowners may be disappointed not to find more specific advice, particularly if they are looking to carry out sensitive repairs or alterations themselves.

Time period: 1715-1900

The guidance notes that the period of houses at which the guidance is aimed is 1715 – c.1900. We welcome the inclusion of terraced houses from 1860-1900 in this guidance, as there are many examples of late Victorian and Edwardian terraced houses which are under-appreciated due to claims that their standardisation renders them of lesser architectural and historic interest.

The First World War formed a watershed, after which there was a move to lower density suburban housing in the form of Homes for Heroes and the garden city movement. These were seen as measures for achieving healthy living, in accordance with early town planning principles which expounded the benefits of lower densities.

Perhaps a bracket of up to c.1914 would appear to be a more logical approach for the guidance on terraced housing, as some towns outside of London—particularly those with high population pressures such as Plymouth and Portsmouth—continued to build terraced houses designed by local architects during the Edwardian period (see Figure 1).

Figure 1: The terraced houses along Burleigh Park Road in Plymouth were designed by Daniel Ward in 1906

Historic background and visual references
The guide provides a useful historic background section which provides a concise summary of the typology’s history. The document is currently a consultation draft and therefore omits images at this stage. The final version would benefit from images illustrating examples of the various periods to help homeowners identify where their building fits within this wider picture. It may also be helpful to include a section with images illustrating commonly installed inappropriate features, to aid well-meaning property owners in avoiding products which are inaccurately marketed as ‘traditional style’ (see Figure 2). The 1996 version of the guidance included axonometric projections of terraced houses, which were helpful to get to grips with the layers of significance in terraced houses. We hope they will be provided in the updated version of the guidance.

The guide provides a helpful starter list of further reading, though further sources for architectural detailing (e.g. Elements of Style: An Encyclopedia of Domestic Architectural Detail by Stephen Calloway) may be helpful to encourage homeowners to consider period-appropriate features and fittings.

Figure 2: Example extract from Preston City Council's Supplementary Planning Guidance 5 Design Guide on the Repair and Replacement of Traditional Doors and Windows (removed from circulation), which usefully provided examples of inappropriate faux-historical door styles to avoid

Legislation/policy compliance

It’s noted in the introduction that this guide will be of most use to those dealing with requests for listed building consent, though the document will also be of use for other historic terraces which aren’t listed but may be included in conservation areas.

It omits note of the general lack of designation for late-Victorian and Edwardian terraced houses. These houses fall outside the 1850 date beyond which the DCMS ‘Principles of Selection’ (November 2018) notes that ‘greater selection’ for listing is required. Given the limited extent of listed building designation for terraced housing, it might be helpful to include a brief policy compliance section, outlining what is permissible for listed terraced houses; those in conservation areas; and those which are locally listed or non-designated. It may also be useful to note that some terraced houses are subject to restrictive covenants which control changes to their appearance or built form, for example in Tothill Avenue in Plymouth (see Figure 3).

Helpfully, the document highlights the Party Wall Act for Houses of Multiple Occupation, which must be complied with. It also encourages engagement with the local authority in accordance with best practice.

Figure 3: Tothill Avenue’s terraced houses are not listed, in a conservation area or locally listed, though they are subject to restrictive covenants which required the continuity with adjacent terraces to be maintained and required that no changes be made to the boundary walls, railings and fences

We look forward to the publication of the final guidance in due course and are optimistic that some or all of our suggestions will be taken on board.

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